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Tower
Properties
As a thirty-year-old Kemper company, Tower Properties is well known
and respected in Kansas City. Yet, in 2000, it had no presence on
the Internet. In 2001, Tower launched a site that is much more than
a good advertisement. Their site placed them in the vanguard of their
industry. The Tower site:
Dramatically improved communications and streamlined the work
processes of Tower’s Property Development Group, by allowing
their team to collaborate online with its business partners. The
Tower site tracks and stores the project’s documents from architectural
drawings to budgets and progress reports. Authorized users can review
these documents, post questions and answers and maintain a history
of all their communications.
- Reduced the costs of operations for
the Property Management team by:
- Moving to online billing
- Allowing tenants to research their account
histories and leases on the Web
- Managing Service Requests online.
Today, Tower leads its industry in delivering innovative and cost-effective
services on the Internet.

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