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Banking
In 2003, Synthesis Solutions announced a new product: The Banker’s
Intranet. The Intranet helps financial institutions:
- Eliminate unnecessary work
- Streamline tedious, paper-intensive processes
- Improve internal communications
- Generate new leads and make additional sales
The Banker’s Intranet delivers these benefits and others by
bringing the information and tools the bank needs together in one,
simple-to-use environment. It provides all team members with ready
access to the bank’s policies and procedures, its corporate
directory, news, alerts, product descriptions and rates, call center
support and the corporate calendar.
The Intranet also provides banks with sophisticated management
tools including:
- Exception Tracking
- Loan Request Management
- Sales Management
- A Key Performance Indicators Portal
- Time and Benefit Reporting
- Expense Reporting
- Team Scheduling
- Benefit Reporting
- Training Management
These tools arm the management
team with the data and systems they need to optimize key processes – compliance,
sales, and personnel management. The Banker’s Intranet marries
its own data with the data from the bank’s operating systems
to create a 360-degree view of the bank’s operation. At a
glance, managers can evaluate their loan and deposit portfolio’s
risk, track sales that are in the pipeline throughout the organization
and staff to meet current
and future needs. The Intranet then enables
managers
to direct compliance, sales and personnel operations. They can
establish performance and
operations rules that ensure guidelines are
followed and met. They can review their staff’s work from
their desktops. And, they can provide training, incentives and
re-direction.
Because The Banker’s Intranet is a pure Web
application, it is flexible and scaleable. SSI manages all software
upgrades from
the bank’s central Web server – the
IT department is freed from upgrading software
on every desktop. The Intranet can
extend to every branch, every employee that
has Web access; so, the system can easily scale
to meet the needs of hundreds or thousands
of users with no additional effort. And, the
system’s security,
complex business rules and workflows serve
the needs of any organization.
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