Key Performance Indicators

It is increasingly clear that banks need a "one-stop shopping" view of how their performance. They need to study their progress at the company, branch and individual levels. Their goals is to engage team members in daily process improvement. On its Home Page, the Banker's Intranet focuses every employee's attention on the performance indicators necessary to help them work better. It couples these indicators with training so that associates understand them and learn how to act on them. The Intranet also provides users with direct links to the tools they need to manage key indicators.

The Benefits

The Banking Intranet's Performance Indicators Portal:

• Provides senior managers with key operating data to help them make more informed decisions about the corporation
• Offers branch managers key operating data to help them make more informed decisions about the branch
• Presents all associates with key operating data to help them do their jobs more effectively
• Gives all associates incentives to work efficiently and to improve both income and expenses

The Key Indicators

Each bank may select the indicators it wishes to display from the following options:

• The Bank’s Stock Ticker
• Branch Analysis Report
  • Growth
    • YTD Projected
    • Actual
    • Drill down to the details on Loans, Deposits, Yield, Cost of Funds, Spread
    • Net Interest Income
    • Non-Interest Income
    • Efficiency
    • Loan Quality
    • Non-Interest Expense
• ESOP Reporting
  • Valuation
    • Today
    • Average for This Quarter
    • Average for This Year
  • What is an ESOP and how does the bank’s program work?
  • How can I affect my ESOP shares value?
• Company Investment Program Reporting
  • Valuation
    • Today
    • Average for This Quarter
    • Average for This Year
  • What is the Company’s Investment Program
  • How can I affect my Investment Program’s value?
• Sales Reporting
  • Referrals
    • Goals for company, team and individual
    • Actual for company, team and individual
    • Referral Program Description/Training
  • Sales
    • Goals for company, team and individual
    • Actual for company, team and individual
    • Ticklers
    • Sales Program Description/Training
• Exception Reporting
  • Exceptions/Critical Exceptions Reports
  • Ticklers
• Bank and Industry News
  • Bank Newsletter
  • Press Releases
  • Alerts
  • American Banker Online headlines
• Rates – Loan and Deposit