Training Management

Like all organizations, banks face the daunting challenge of keeping their staff up-to-date on so many topics – banking regulations, employment laws, computer hardware and software, customer service and sales. And, they have to do more than train their staffs – they have to track who knows what. The Training Registration and Record-Keeping module simplifies this process. It provides a centralized resource for publishing training schedules, tracking registrations and building employee skill files so that the bank can maintain a complete picture of what they know.

The Benefits

The Banking Intranet’s Training System:

• Provides users with a central resource for all training offered at the bank.
• Allows users to review syllabi, register for classes and maintain a record of their training and certification on the intranet.
• Creates a curriculum vitae for each associate. These records serve as an archive of the bank’s knowledge; they can track the skills, experience and training of their team members and know whom to call upon when the need arises.

The Features

The system provides users with a central resource for all training offered at the bank. They can review syllabi, register for classes and maintain a record of their training and certification. The system will, to the extent possible, be integrated with the Bankers’ Edge courses the bank is currently offering.

Course Information

Each department will have the option to publish training information for their department. For each class, the following data is be stored in the database and presented on the Intranet.

Certification Information

Certification programs are collections of classes that the bank offers its associates to develop job-related skills. For example, the bank might offer a certification program for each Teller grade. The Intranet lists the certification programs and describes their content and purpose.

Curriculum Vitae

The Training System makes it possible for banks to record and search for team members’ credentials and skills. The System tracks registration, attendance and scores for all bank-offered training. Authorized users may also enter additional data into the vitae including past work experience, special skills and outside training.